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An ESN is a serial number attached to every phone on a CDMA network like Sprint or Verizon. For an iPhone, click Phone Number to find the IMEI/MEID and ICCID. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID. If you'd like to paste this information into Apple registration or support forms, choose Edit > Copy Serial Number.
Last fall, we told you about Apple's iPhone Signal Strength Placebo, an iPhone code that helps diagnose problems connecting to AT&T's 3G network. Dialing *3001#123456#* and pressing 'Call' starts a field test on your iPhone with results that can be used, for example, to gauge signal strength. (It also offers a slew of other information probably beyond your comprehension unless you happen to be a cellular engineer.)
While the above code above is the iPhone's most useful, there are a number of other interesting codes, many posted at methodshop.com. According to the site:
Most cellphones use special 'diagnostic codes'--numbers that can be dialed to display various technical information about the unit, the user's account, the cellular network it's 'registered' on, or the local network that's currently available. You might have dialed a few of these already while on the phone with tech support. ... Some of these may work your non-iPhone phone. Some are AT&T- or North-America-specific. The only way to know if they work on your phone is to try.
We tried each of the below codes and included sample screenshots of the results:
Dial *#06# if you need to know your iPhone's IMEI, the unique identifier (i.e. serial number) for your cell phone hardware. The IMEI, along with your SIM, identifies your iPhone to your service provider.
Dial *777# and press Call checks your prepaid account balance.
Dial *225# and press Call checks your bill balance for a postpaid iPhone.
Dial *646# and press call checks your minutes for a postpaid iPhone.
Dial *#21# and press Call shows the status of call forwarding for voice, data, fax, sms, sync, async, packet access, and pad access call forwarding enabled or disabled.
Dial *#30# and press Call shows whether you have enabled or disabled the presentation of the calling line, presumably the number of the party placing the call.
Dial *#76# and tap Call shows whether the connected line presentation is enabled or disabled.
Dial *#43# and tap Call and show the call waiting status for voice, data, fax, sms, sync data, async data, packet access and pad access. Each item is either enabled or disabled.
Dial *#61# and tap Call to show the number for voice call forwarding when a call is unanswered. Also show the options for data, fax, sms, sync, async, packet access and pad access.
Dial *#62# and tap Call is the same as above except for no-service rather than no-answer scenario.
Dial *#67# and tap Call checks the number for call forwarding when the iPhone is busy.
Dial *#33# and tap Call checks for call control bars by checking all the usual suspects (voice, data, fax, sms, etc) to see whether barring is enabled or disabled for outgoing.
Did you find these codes to be useful? Do you know of any other codes not listed here? Let us know in the comments below.
Before you begin
- You can find these numbers in several places, including Settings, on the physical device, in iTunes, and on the original packaging.
- When you contact Apple for support, you can use the serial number or the IMEI/MEID number to identify your iOS device.
Find your serial number, IMEI/MEID, or ICCID
Phone Clean Pro
- Go to Settings > General > About.
- Look for your device's serial number. You might need to scroll down to find the IMEI/MEID, and ICCID.
- Want to paste this information into Apple registration or support forms? Touch and hold the number to copy.
Still haven't found the number that you need? See the following sections.
iPhone
On these devices, find the serial number in Settings and the IMEI/MEID on the SIM tray. If you need support but you can't view the Settings menu, you can use the IMEI/MEID instead of the serial number:
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
On these devices, find the serial number in Settings and the IMEI/MEID (the MEID is the first 14 digits of the IMEI) on the back. If you need support but you can't view the Settings menu, you can use the IMEI/MEID instead of the serial number:
- iPhone 6
- iPhone 6 Plus
- iPhone SE
- iPhone 5s
- iPhone 5c
- iPhone 5
Phone Clean For Android
On these devices, find the serial number and IMEI/MEID on the SIM tray:
- iPhone 3G
- iPhone 3GS
- iPhone 4 (GSM model)
- iPhone 4s
If you have an original iPhone, find the serial number and IMEI engraved on the back.
iPad and iPod touch
Find the serial number for your iPad Pro, iPad, or iPod touch on the back of the device. On an iPad (cellular model), you'll also find the IMEI. The MEID is the first 14 digits of the IMEI.
iTunes
You can also find your device's serial number in iTunes:
- Connect your iOS device to your computer.
- If iTunes doesn't launch automatically, open it.
- Locate your device. Click the Summary tab to see its information.
- For an iPhone, click Phone Number to find the IMEI/MEID and ICCID. For an iPad (cellular model), click Serial Number to find the CDN, IMEI/MEID, and ICCID.
If you'd like to paste this information into Apple registration or support forms, choose Edit > Copy Serial Number.
If you don't have your device
There are several places to check that might show your device's serial or IMEI/MEID number.
- Go to your Apple ID account page (appleid.apple.com) in a web browser on your computer.
- Sign in with the Apple ID that you use on the device that you need the serial or IMEI/MEID of.
- Scroll down to the section called Devices. To see a device's serial and IMEI/MEID number, select that device.
How To Find Serial Number On Iphone
If you still need help, here's what to try next:
- Do you have a different iOS device with iOS 10.3 or later that's signed in to your Apple ID? On that device, tap Settings > [Your name]. Scroll down to see any devices signed in to your Apple ID. To view the serial and IMEI/MEID number, tap the device name.
- Do you still have your device's original package? Find the serial number and IMEI/MEID on the barcode:
- Still can't find the number that you need? Contact Apple Support by selecting your device from this list: